FAQ
Questions we get asked
Plain answers to what people ask before they call. Don’t see yours? Call (772) 000-0000.
Do you sell or deliver propane?
No. We plan, install and test the system: the tank, the lines and the connections to your appliances. Your propane supplier delivers the gas and fills the tank, and we coordinate with them so the first fill happens when the system is ready.
Do you work on natural gas?
Yes. The gas utility brings the service to your meter; we take it from there, running the lines to your appliances, connecting them and testing the system. Natural gas isn’t available on every street in our area. Where it isn’t, a propane tank runs the same appliances.
Above ground or underground: which do I need?
Either can run a whole home. An above-ground tank sits on a pad, is simpler to install and is easy to reach. An underground tank is buried with only a small lid showing, so it disappears into the yard, but it needs a pit, more digging and protection against corrosion. Both have to sit a set distance from the house, property lines and anything that could ignite gas. On the first walk we’ll show you where each could go.
What size tank do I need?
It depends on what the tank feeds. A range, dryer or fireplace can run from a small tank. A standby generator, pool heater or whole-home system needs a larger one, often 500 gallons or more. We size it from the appliances you have and the ones you plan to add, and for a generator, from how long you want it to run in an outage.
Will you dig up my yard?
Usually, yes. Most installs need a trench for the lines, and an underground tank needs a pit. Before we start, we’ll show you where we’ll dig. Final grading, sod and plantings belong to your landscaper, so you can line them up for when we’re done. How a job runs
Can you work with my builder, landscaper or HOA?
Yes. We’ll walk the site with your builder or landscaper and agree the tank location and line route before any work starts. If your HOA has to approve where a tank goes, settle that before we set it, and we’ll work to what they approve.
What do I do if I smell gas?
Don’t use switches, phones or flames nearby. Leave the area right away, then call 911 and your propane supplier or gas utility from a safe distance.
Next step
Begin with a walk of the property.
Tell us a little about the property and we’ll call you back to arrange a visit.